Privacy Policy Last updated: 24/02/2024

We (Us), (Our) safeguard your personal information. This notice details what we gather about visitors and users of Ledgerholm (the Website), why we process it and the options available to you. Contact: [email protected].

Our promises

We strive for openness regarding collection and handling; we use data solely for the purposes explained here; we assist you in exercising privacy rights where legislation permits; and we apply suitable technical and organisational safeguards to protect data, while acknowledging that no internet service can guarantee absolute security.

Coverage and definitions

(Personal Data) refers to information connected with an identified or identifiable individual. (Processing) covers collecting, storing, using, sharing and removing data. The Website is not meant for anyone below 18 years old. If information connected with a minor is discovered it may be deleted in line with relevant obligations.

What we gather

When you interact with the Website or Services we may collect technical information (for instance IP address, device and browser type, pages visited, timestamps and crash reports) and details you choose to provide (for example name, email and phone when requesting connection to an external trading service). Certain technical data may not identify you personally.

You are not required to supply Personal Data, yet without it we may be unable to link you with partners or offer particular functions.

Objectives and legal grounds

We handle Personal Data to run the Website, answer enquiries, connect you with external platforms when requested, meet legal requirements, protect our services, enhance performance and analytics in our legitimate interests, and defend our legal position. Depending on the activity we rely on your consent, legitimate interests and/or legal duty as appropriate.

Typical objective Typical legal ground
1 Pass your details to an external platform you ask us to contact Consent / steps before a contract at your request
2 Support, security, fraud prevention, analytics and business management Legitimate interests and/or legal obligation

Sharing and international transfers

We may share data with service providers who host, examine or maintain the Website under confidentiality agreements; with external trading platforms when you request an introduction; with professional advisers; with authorities if required by law; and with a successor in a merger or asset transfer. Data may be handled outside your country; where necessary we apply suitable safeguards such as standard contractual clauses or other mechanisms accepted by applicable law.

Cookies and comparable technologies

We and our partners may employ cookies and similar instruments for essential operation, preferences, analytics and marketing where allowed. You can manage cookies through your browser settings; blocking certain cookies may influence functionality. This service does not react to Do-Not-Track signals.

Type Purpose
Strictly necessary Security, session and core site functions.
Functional / performance Remember selections and measure combined usage to enhance the Website.

Retention

We retain Personal Data only for as long as required for the purposes listed above and to satisfy legal, accounting or reporting obligations, then delete or anonymise it where feasible. Introductions to partners may follow separate partner retention policies disclosed by them.

Security and external sites

We apply reasonable protections, yet transmission over the internet is never entirely without risk. The Website may contain links to external sites; their practices fall under their own policies rather than this notice.

Your rights

According to local legislation you may request access, correction, deletion, restriction, portability or objection to certain processing, as well as withdraw consent where processing relies on consent. Please contact us at [email protected] to exercise your rights.

Updates

We may revise this Policy by publishing a new version on the Website. Significant changes may also be notified where suitable. Continued use after updates counts as acceptance of the changes where legislation permits.